ITALIAN COURSES

1. 1. For each course, registration will be valid only after a deposit of €100 has been paid on the total course fee.
   2. Students will receive handouts and books free of charge, which may be used exclusively at school.
   3. There is no registration fee.
   4. In the event of course cancellation, the deposit will not be refunded. Students may use the credit for any other course (including online) within 6 months of paying the deposit.
   5. Refunds are not provided for students who begin the course late or who are forced to suspend it for personal reasons.
   6. The school is not responsible for any accidents, illnesses, loss, theft of items, or any other damage.
   7. All in-person group lessons will be held online in the event of new pandemic restrictions or transport strikes that would compromise the regular conduct of classes.
   8. You can cancel an individual lesson free of charge up to 3 hours in advance by sending an email to info@naclips.it. Otherwise, the student will be charged the full amount of the lesson.
   9. Group lessons cannot be made up if you miss them.
   10. The school reserves the right to accept requests for online lessons instead of in-person lessons, and vice versa.
   11. All communications, even urgent ones, from the school are sent via WhatsApp to the Student group. If a student does not use this app, please notify the school office.

ENTRANCE TEST

1. 12. To access group courses, you must take an entrance test the week before your arrival at the school.
   13. The school office will contact you to schedule a telephone appointment. The test lasts a few minutes and is administered by one of our teachers, who will initiate a conversation aimed at assessing both your grammatical knowledge and your fluency in conversation.
   14. A student’s placement within a group is determined based on their Italian grammar knowledge demonstrated during the test. Students who stay in school for more than a week are continuously assessed by teachers, and their eventual advancement to the next level depends solely on the teachers’ decisions.

PAYMENTS

1. 14. The school accepts bank transfer, PayPal, and credit/debit card via POS.
   15. Any transaction fees are the student’s responsibility.
   16. The balance of the course is due on the first day of the course.
   17. Any specific requests regarding invoices (e.g., VAT number, double name in the description, etc.) must be requested at the time of payment.

FIRST DAY OF SCHOOL

1. 18. Upon arrival, be sure to register for the school’s student WhatsApp group to avoid missing important communications.
   19. All students are entitled to a NaCLIPS scholarship on the first day of school.

FREE CULTURAL ACTIVITIES

1. 20. The monthly calendar of extracurricular activities is posted on the school office’s noticeboard and in the Student WhatsApp group.
   21. To register for an activity, please do so in the dedicated WhatsApp group by texting “I too” no later than 1:00 PM on the day of the activity. Emoticons will not be considered as reservations.
   22. Activities are held with a minimum of 2 people.

FREE SERVICES AT SCHOOL

1. 23. Snack Area: At school, you can make tea or enjoy a small dessert. After eating, each student washes their own food (cup, glass, knife) and puts it away neatly. The refrigerator is available for everyone.
   24. Study Room: Room 3 is available for students to study or work if it is free and there are no classes or events. Please check with the school office for availability.
   25. Wi-Fi: Wi-Fi is free and available throughout the school.
   26. Library: Students can borrow one book free of charge for two weeks by notifying the school office. Textbooks and games are not available for borrowing.

ACCOMMODATION

1. 27. The school undertakes to put students in contact with the associated accommodations free of charge after they have registered for the course and is not responsible for any disruptions.
   28. Accommodations are located near the school and/or easily accessible by public transportation. The availability of accommodations in the host facilities is not dependent on or guaranteed by the school.
   29. Extra guests are not accepted.
   30. The school is not responsible for the accommodations and has no involvement in the host-student relationship.
   31. The school does not accept payments for accommodations. Payment is agreed directly between the student and the host.

VISA APPLICATION

1. 32. Refunds for visa failures are only available after the school has received a copy of a document issued by the Embassy clearly explaining the reasons. The school will retain a 20% administrative fee.